OM financial robustness

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I received this message from a 43rumors reader and wanted to ask you if this is a one-off exception or if you have also had this experience:

Hi. Potential story and genuine question for you about the financial robustness of om systems.  I’m an engineer not a finance person but I’ve heard the phrase ‘cash is king’ so first sign of difficulties is a company not paying what they owe people… May be interesting to ask/poll people who bought into their cashback offer in November last year – I bought the fantastic 8-25 f4 expecting £300 cashback. Their customer support people say it has been approved but guess what – still not received yet 3 months later (Feb 2025). I wonder how long they are going to avoid paying my refund!  I for one am not risking any more of my money in om until I can be more certain of their future.  Cheers. Mark.
PS. Thx for all your hard work, have been reading this site for years but this is first time contacting you :-)

As I said, no company is perfect, and this could be a rare mistake by OM Digital. But let me know what you think about it in the comments section.

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